Sunrun Review

☀️ SolarExperts ☀️
5 min readJun 24, 2024

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Sunrun’s website

Welcome to Solar Power Systems, the ultimate source for reviewing solar installers across multiple locations. Our team of Solar Experts is dedicated to providing you with comprehensive, data-driven evaluations of solar power service providers.

This guide will provide you with a snapshot of our detailed review of Sunrun — a leading name in the solar industry.

Since its inception in 2007, Sunrun has been making waves in the solar power sector, providing services across 20 states. Our experts have dissected their offerings, customer experiences, and industry standing to equip you with an unbiased review that will guide you on your solar journey.

Whether you’re already considering Sunrun due to their reputation or if you’re intrigued by mixed reviews, our extensive analysis, pulled from 10 independent platforms, will provide you with the necessary insights to make an informed decision.

Read on to discover our expert score for Sunrun, their reach, impact, diverse services, customer experiences, and their online presence and engagement. We’ve also provided a breakdown of their score from various sources to give you a holistic view of their performance.

Remember, going solar is not just about choosing the most popular or the largest provider. It’s about finding the right fit for your needs. Let us help you on this journey. Dive in to find out more!

Customer Experience and Feedback

Sunrun’s customer experience is a mixed bag. With an average rating of 3.4/5, it’s apparent that there are areas where Sunrun needs to improve. The experiences of customers range from extremely satisfied to highly disappointed, as reflected in the variety of scores on different platforms.

Sunrun’s customer experience
solarpowersystems.org

Positive feedback often highlights Sunrun’s comprehensive service offerings and its commitment to ensuring a seamless solar installation process. Many customers appreciate their wide range of services, including maintenance, insurance, and performance guarantees, among others. Satisfied customers also mention their professional and helpful customer service, contributing to their A+ BBB rating.

Negative feedback, on the other hand, often revolves around poor communication, long installation times, and issues with system performance. Some customers have reported difficulty in getting in touch with Sunrun’s customer service, leading to frustrations and dissatisfaction.

Despite a few negative reviews, Sunrun continues to be one of the significant players in the solar industry. They have made substantial contributions to making solar energy more accessible across several states. Their commitment to service quality and industry compliance, as shown by their A+ BBB rating and licensure to operate in all their service areas, is noteworthy.

The feedback from customers suggests that while Sunrun does a decent job at meeting their customers’ solar needs, there is room for them to improve their customer service and communication. Before choosing Sunrun as your solar installer, we recommend thoroughly researching and considering other options as well.

Remember, the choice of a solar installer is a significant decision that requires careful consideration. Be sure to weigh all your options and do your homework before making a decision.

For more customer reviews and experiences with Sunrun, check out the links to the Reddit threads discussing their services, which are included in the company details above.

Online Presence and Credibility

Sunrun has established a considerable online presence, with their website drawing an average of 909,778 visitors per month. This demonstrates their market reach and the level of public interest in their solar solutions. Their website is user-friendly, providing comprehensive information about their services, locations, and company history.

Sunrun has an average of 909,778 visitors per month
solarpowersystems.org

In addition to its website, Sunrun maintains a strong social media presence, engaging with customers and followers on platforms such as Facebook, Twitter, and Instagram.

Sunrun Social Media

Facebook

Instagram

Twitter

LinkedIn

YouTube

They use these platforms to share updates, respond to customer queries, and provide insights into the solar industry. This level of engagement indicates an active commitment to customer service and industry education.

Their credibility is further supported by their A+ rating from the Better Business Bureau (BBB), which is a testament to their adherence to industry standards and commitment to customer satisfaction. They hold valid licenses to operate in all the states they serve, demonstrating their compliance with local laws and regulations.

Moreover, Sunrun’s credibility is reflected in their reviews across various independent platforms. While their average rating of 3.4 suggests room for improvement in some areas, they receive consistently high scores for their diverse range of services and wide reach. It’s noteworthy that Sunrun has managed to maintain a respectable reputation despite operating in a competitive and fast-evolving industry.

In conclusion, Sunrun’s strong online presence and credible industry standing make it a notable player in the solar industry. Whether you’re considering their services based on their reputation or because of their wide range of offerings, it’s important to conduct thorough research and consider multiple sources before making a decision.

Getting a Solar Quote

At SolarPowerSystems.org, getting a solar quote is a crucial first step in your journey toward renewable energy.

Getting a Solar Quote
solarpowersystems.org

Our easy-to-use, Comprehensive Solar Quote system helps you understand the costs associated with solar power installation, making it simple for you to budget and plan. As solar experts with in-depth knowledge of the industry, our quotes offer an accurate estimate of your potential savings and the return on your investment. By providing a clear, concise breakdown of installation costs, potential energy savings, and the environmental impact of your switch to solar, our quotes offer a holistic view of your solar journey. So, before you embark on your path to cleaner, greener energy, get your solar quote at SolarPowerSystems.org and make an informed decision about your future.

Conclusion

In conclusion, Sunrun possesses a solid track record in the solar industry with its broad range of services, including solar panel installation, monitoring, maintenance, insurance, roof warranty, performance guarantee, battery storage, grid services, and payment solutions. Operating across 20 states and holding licenses in all regions, they demonstrate a strong commitment to spreading solar energy. However, with an average rating of 3.4, they fall under the category of an Average Performer. While Sunrun has proven to be a reliable solar service provider, we encourage potential clients to conduct additional research and consider other options before making their final decision.

Continue exploring Solar Power Systems for more in-depth reviews on solar installers, ensuring you’re equipped with the necessary knowledge to make the best choice for your solar energy needs.

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