Solar Alliance Review
Welcome to SolarPowerSystems, your trusted guide in navigating the world of solar energy. Here, we provide detailed and unbiased reviews of solar installers, empowering you with the information you need to make informed decisions for your solar needs.
In this review, we delve into the operations of Solar Alliance, a significant player in the solar energy industry.
Solar Alliance, with its six local offices across the United States, offers a range of solar services to customers in different locations. From sunny California to the vibrant city of Chattanooga, Tennessee, we take a closer look at their locations, services, and customer ratings to give you a comprehensive overview.
Solar Alliance, is an established solar company that has been serving customers since 2009. We assess their services, customer feedback, and industry reputation across their service locations in TN, KY, and CA. From the range of services they offer to their online engagement, certifications, and customer experience, our analysis aims to provide a balanced view to assist you in your solar decision-making process.
We also explore their expert rating, panel options, battery installations, and website visit trends, giving you a deeper understanding of the company’s performance and offerings. Plus, discover what the ‘Average Performer’ badge means in our review classification, and why Solar Alliance holds this title.
Whether you’re considering Solar Alliance for your solar needs, our review is designed to provide you with a holistic understanding of their operations, strengths, and areas for improvement. Read on to equip yourself with vital insights for your solar journey.
Customer Experience and Feedback
Solar Alliance’s customer experience seems to be a mixed bag, as reflected by their average rating of 3.1. This score, derived from ten independent review sources, suggests that the company has both strengths and areas for improvement.
From the 37 reviews on Yelp, Solar Alliance has an average rating of 2.8. While some customers praised the company’s professional service and efficient installation process, others cited long wait times and inconsistent communication as points of frustration.
On SolarReviews.com, the company holds a slightly higher score of 3.22 from three reviews. Customers appreciated the diverse range of services offered by Solar Alliance, but some expressed dissatisfaction with the after-sales service.
On Indeed.com, the company scored an average of 3.0 from three reviews. Employees highlighted the company’s supportive work environment but also pointed out areas for improvement in management and work-life balance.
The company’s highest scores came from Birdeye.com and Google reviews, with both platforms giving Solar Alliance an average rating of 3.6 based on ten reviews each. On these platforms, customers reported satisfaction with the company’s solar design and installation services, but some users criticized the company’s customer service and response times.
It’s important to note that several platforms, including EnergySage.com, BBB.org, ConsumerAffairs.com, TrustPilot.com, and Angi.com, did not have any reviews for Solar Alliance at the time of our assessment. This lack of feedback makes it challenging to form a complete picture of the company’s customer experience.
Overall, while Solar Alliance has demonstrated its ability to deliver quality solar solutions, the mixed customer reviews suggest that potential customers should carefully consider their specific needs and expectations before deciding to work with this company. It is always advisable to compare multiple providers and to seek out recent customer feedback when deciding on solar installation.
Online Presence and Credibility
In the digital age, a company’s online presence can significantly impact its credibility and customer reach. Solar Alliance’s online presence is mainly marked by its official website and its activity on various social media platforms.
The company’s website, solaralliance.com, is quite informative, providing comprehensive details about its services, locations, and certifications. It also includes a section for potential customers to get a solar quote. However, the website visit trend has been negative, with 19,451 monthly visits, and a bounce rate of 0.42, indicating that a significant portion of visitors leave the site after viewing only one page. This could imply that while the website attracts a reasonable amount of traffic, it may not be engaging enough to retain visitors.
The website’s traffic predominantly comes from search engines (96.32%), showing that it has a strong SEO presence. The lack of paid referral traffic, mail traffic, and social traffic suggests that Solar Alliance could improve its digital marketing strategy to drive more diverse traffic to its site.
On social media, Solar Alliance’s presence is not extensively detailed in the provided information. This area could be a potential growth opportunity for the company, as a strong social media presence can help build a deeper connection with the audience, increase visibility, and gain trust.
Solar Alliance Social Media
In terms of credibility, Solar Alliance holds the NABCEP certification, an industry-respected accreditation that bolsters its reputation. However, the company’s overall expert rating of 3.1/5, based on various review platforms, shows a mixed response from customers. This indicates that while Solar Alliance has areas of strength, there are also aspects needing improvement to enhance customer satisfaction.
As part of your decision-making process, it’s crucial to consider these factors. While Solar Alliance has a noteworthy online presence and holds relevant industry certification, its credibility could be enhanced with improved customer experience and a more robust digital marketing strategy.
Get a Solar Quote
Getting a solar quote at solarpowersystems.org is an essential first step in your journey toward clean and cost-effective energy. As an unbiased platform, we provide comprehensive, accurate, and up-to-date information about various solar installers.
Our solar quotes give you an in-depth understanding of the financial implications, potential savings, and return on investment you can expect from your solar project. With us, you can easily compare quotes from different providers, ensuring you get the best deal possible. By leveraging our expertise and resources, you’re one step closer to making a well-informed decision about your solar energy needs.
Conclusion
While Solar Alliance is not a market leader, they have a solid presence in the solar industry, providing a broad range of services across three states. Our evaluation uncovers a mixed bag of customer experiences, with an overall average rating of 3.1, indicating potential areas for improvement. However, their diverse service offerings, NABCEP certification, and focus on promoting solar energy solutions demonstrate their commitment to the industry.
Their website’s negative visit trend suggests that their online engagement could be enhanced to boost visibility and consumer trust. Despite the lack of a BBB rating, Solar Alliance has maintained compliance with industry standards and has a respectable customer satisfaction record.
Given the importance of sustainability and the financial advantages of solar installation, it’s crucial to choose a reliable solar provider. Although Solar Alliance has received our ‘Average Performer’ badge, we recommend conducting additional research on the company before making your final decision. Check out other solar installers on our platform to compare services and ratings. Ultimately, the choice of a solar installer should align with your specific needs, budget, and expectations.
Keep exploring solarpowersystems.org for more in-depth reviews and insights into the solar industry.
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