Pivot Energy Review
Welcome to our comprehensive review of Pivot Energy, a solar installation company that has been in the industry since 2018. Our team of experts has conducted an in-depth analysis of the company’s offerings, customer experiences, and industry reputation. We aim to provide you with all the necessary information to make an informed decision in your journey towards a solar-powered future.
Pivot Energy, rated 3.0/5 by our experts, operates in Colorado and Missouri and holds the NABCEP certification. With a wide variety of solar solutions and an average customer rating, they offer a mixed bag of strengths and areas for improvement.
In this review, we delve into key aspects such as customer experience, service offerings, online presence and influence, certifications, and reputation. This evaluation is based on data collected from 10 independent sources to ensure a comprehensive and unbiased review.
Whether you’re considering choosing Pivot Energy for their services or seeking alternatives due to mixed reviews, it’s crucial to have a detailed evaluation to base your decision. We are here to provide you with the necessary insights to steer your decision-making process in the right direction.
Stay with us as we navigate through the world of solar power systems with Pivot Energy.
Customer Experience and Feedback
As an important aspect of our review, we have collected and analyzed valuable customer feedback from various sources for Pivot Energy. This feedback gives us a clear picture of the company’s strengths and potential areas for improvement.
Positive feedback points out that customers have successfully offset their electrical costs and emissions through Pivot Energy’s program. One customer reported tangible savings of around $50 over the past 9 months. They also appreciated the functional web portal provided by the company, which offers the necessary data to track their solar performance.
However, the company also received some negative feedback. A customer felt misled by the salesperson about the payment terms and found the company unresponsive when they attempted to cancel the contract within the 72-hour period. Additionally, some customers expressed dissatisfaction with the company’s communication, especially regarding the timeline of solar project activation and changes in their solar allocation.
Overall, the feedback indicates that while Pivot Energy offers effective solar solutions that can lead to significant savings, their customer service and communication could use improvement. As such, prospective customers are advised to thoroughly understand the payment terms and maintain open communication with the company throughout their solar journey. As always, we recommend comparing multiple solar installers to find the best fit for your specific needs and circumstances.
Online Presence and Credibility
In this digital era, a company’s online presence plays a pivotal role in its credibility. Pivot Energy maintains an active website that garners 26,360 visits per month. Though the number of visits shows a declining trend, the consistency in maintaining an online platform for their customers signifies their commitment to their services.
Pivot Energy’s website is user-friendly, displaying detailed information about its broad range of services. This transparency in showcasing their offerings enhances their credibility among potential customers.
Further adding to its online credibility, Pivot Energy holds a North American Board of Certified Energy Practitioners (NABCEP) certification, emphasizing its technical expertise in the solar industry. Moreover, they maintain an ‘A’ rating from the Better Business Bureau (BBB), which is an indication of their dedication to excellent customer service and their adherence to ethical business practices.
Pivot Energy also has a social media presence, although minimal, which they use to share updates about their services and the solar industry. They have pages on platforms like Facebook and LinkedIn, allowing them to connect with their customers on a more personal level. However, their activity on these platforms is not as frequent as one would expect from a company of their size and influence.
Pivot Energy Social Media
Review sites are another crucial aspect of a company’s online presence. Unfortunately, Pivot Energy has limited reviews on popular review platforms, making it challenging to gauge their customer satisfaction level accurately. However, the few reviews available point to mixed experiences, with some customers praising their services and others pointing out areas for improvement.
In conclusion, while Pivot Energy maintains a decent online presence, there is room for improvement, particularly in increasing its activity on social media and encouraging its customers to leave reviews on review platforms. Despite these shortcomings, their NABCEP certification and ‘A’ BBB rating provide them with a certain level of industry credibility.
Get a Solar Quote
Getting a solar quote at solarpowersystems.org is an essential step in your solar installation journey. Our platform allows you to compare costs from the top solar installers in your area, ensuring you receive the best value for your investment.
By understanding the potential savings and the financial implications of going solar, you can make a well-informed decision. Our quotes are comprehensive, easy to understand, and tailored to your specific needs. The process is simple and quick, and it comes with no obligation. With solarpowersystems.org, you’re not just getting a quote; you’re getting a partner committed to helping you navigate the world of solar energy. Trust us to provide you with the expert advice and guidance you need to make the right choice.
Conclusion
Pivot Energy, despite being a relatively new player in the solar industry, has made a respectable footprint with its broad range of services. Their NABCEP certification and BBB rating of A are a testament to their commitment to quality service. While their reach is currently limited to CO and MO, their diverse offerings make them a viable option for various solar needs, from commercial onsite solar to energy storage.
However, their average customer rating of 3.0 and lack of substantial online reviews suggest a need for further improvement in customer service and communication. Their online activity, though declining, still shows some traction, warranting a closer look at their strategies for outreach and customer engagement.
In summation, while Pivot Energy may not be at the forefront of the solar industry, they have demonstrated potential with its comprehensive services and adherence to industry standards. As with any significant investment, it’s important to conduct thorough research and consider multiple factors before making a decision. If you’re exploring solar solutions, Pivot Energy could be a consideration, albeit with extra due diligence.
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