LightWave Solar Review
Harnessing the sun’s power for our energy needs is a rapidly growing trend. The benefits are twofold: it’s an environmentally friendly option that also helps save on energy costs. However, finding the most reliable and efficient solar installer can be a daunting task.
To assist in your green energy journey, we present our comprehensive review of LightWave Solar, a seasoned player in the solar industry since 2006. Servicing Alabama, Kentucky, and Tennessee, LightWave Solar has a stellar reputation backed by an array of certifications like SPW, SEIA, ASES, BBB, and a high BBB rating. Our detailed assessment will walk you through their service offerings, customer feedback, online presence, and more, providing you with invaluable insights to make an informed decision on your solar installation.
Customer Experience and Feedback
LightWave Solar has consistently received positive customer feedback, with an overall rating of 4.7. Customers frequently commend the company for its professionalism, responsiveness, and quality of service. Notably, the online solar monitoring system provided by LightWave Solar has been particularly well-received, with customers appreciating the ease of use and real-time performance tracking.
However, while the company is generally well-regarded, it’s not without its criticisms. Some customers have highlighted installation delays as a recurring issue. Furthermore, there have been mentions of longer-than-expected system activation times, leading to some frustration.
Employees of LightWave Solar also provide valuable insight into the company’s culture and operations. On indeed.com, the staff praised the management and employee benefits but expressed concerns about a perceived management-worker divide and the treatment of technicians.
Taking into consideration these reviews, it’s clear that while LightWave Solar excels in many areas, there are aspects that could benefit from improvement. The company’s commitment to professionalism and quality of service is evident, but addressing the concerns raised about installation delays and internal communication could enhance their overall customer experience.
In conclusion, LightWave Solar presents a competent and reliable choice for solar solutions, with a proven track record in the industry. Potential clients should weigh the positive feedback against the criticisms to make a well-informed decision.
Online Presence and Credibility
With a website attracting 10,502 monthly visits, LightWave Solar has a reasonable online presence. However, a negative trend in traffic indicates a need for an improved market presence and better public engagement. Their Reddit page can be further utilized for community interaction and customer engagement.
Their digital credibility is reinforced by their notable certifications from SPW, SEIA, ASES, and BBB, and their A+ BBB rating, reflecting their commitment to high-quality service and industry standards. However, it’s important to note the mixed customer reviews, indicating areas of improvement, particularly in installation timelines.
Review scores from various platforms like solarreviews.com, yelp.com, bbb.org, indeed.com, birdeye.com, and Google reviews, present a positive image with an average score of 4.7, but it is advisable to take into account negative feedback as well. The absence of reviews on certain platforms like energysage.com, consumeraffairs.com, trustpilot.com, and angi.com, limits the scope of customer feedback.
LightWave Solar Social Media
In conclusion, while LightWave Solar has a solid online presence and high credibility in terms of certifications, there is room for improvement in its online engagement and addressing customer feedback effectively. Their strong service offerings and commitment to quality make them a viable option for potential solar customers in the states they serve.
Get a Solar Quote
Getting a solar quote is a crucial step towards your transition to a greener, more sustainable energy solution. At SolarPowerSystems.org, we provide you with a free, no-obligation solar quote that gives you a detailed estimate of the costs and savings associated with installing a solar energy system in your home or commercial property.
Our personalized quote will also give insight into the potential environmental impact of your switch to solar, as well as the expected payback period. As industry leaders, we ensure that our quotes are accurate, transparent, and tailored to your specific needs. We work with a network of qualified, trusted solar installers like LightWave Solar, to ensure that you get the best possible service and price. By getting a solar quote at SolarPowerSystems.org, you’re taking a significant step toward energy independence and sustainability.
Conclusion
LightWave Solar has proven to be a strong player in the solar industry with a long-standing reputation for quality and dedication. Established in 2006, they have grown their services across three states and earned multiple certifications and an A+ BBB rating. With a diverse range of offerings that include residential, commercial, municipal, and utility solar solutions, they are equipped to cater to a wide array of solar energy needs.
While their customer experience has received mixed reviews, the average rating of 4.7 and positive feedback on professionalism, response time, and quality of service indicate a high level of customer satisfaction overall. Concerns regarding installation delays and system activation time point towards areas for improvement.
Despite a dip in website traffic, LightWave Solar’s online presence is considerable with an average of 10,502 monthly visits. Their commitment to in-house operations and long-term warranties further underscores their commitment to quality and customer satisfaction.
In closing, LightWave Solar represents a reliable and high-quality choice for those seeking solar solutions. Their broad service offerings, combined with their commitment to quality and customer satisfaction, make them a top recommendation. As always, potential customers should consider all reviews and do their own research to make an informed decision.
For more in-depth analysis and reviews of solar installers, continue your research at solarpowersystems.org.
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