ExactSolar Review
Welcome to a comprehensive review of Exact Solar, a leading provider of solar solutions with over a decade of experience in the industry.
Established in 2004, this company serves customers in PA and NJ, providing both residential and commercial solar photovoltaic/electric (PV) systems, solar battery backup systems, generators, and EV chargers.
In this review, we will delve into their service offerings, customer experiences, and industry reputation to give you an unbiased view of the company. We’ve drawn upon data from ten independent sources to provide you with an insightful, thorough analysis that will empower you to make an informed decision.
Whether you’re considering Exact Solar for its variety of solar solutions and positive reputation, or you’re weighing up other options due to mixed reviews, our detailed examination of the company is here to guide you through your solar decision-making journey. So, without further ado, let’s delve into our overview of Exact Solar!
Customer Experience and Feedback
Exact Solar has a highly favorable customer experience rating, with an average score of 4.9 out of 5. This rating reflects the company’s commitment to excellent customer service and high-quality solar solutions.
Customers have consistently praised Exact Solar for their community involvement and proactive customer service. They appreciate the professional installation process, which is carried out by experienced and knowledgeable technicians. Transparency in pricing has also been a notable feature that customers appreciate, as it allows them to plan their budgets efficiently and effectively.
However, no company is without areas for improvement. Some customers have reported experiencing delays during the design and permitting process. This has led to some frustration, as these customers were keen to get their solar systems up and running as quickly as possible. Some customers also reported issues related to supply, which could potentially impact project timelines.
Despite these issues, Exact Solar has been able to maintain a high satisfaction rate among its customers. This is a testament to their commitment to resolving any issues promptly and efficiently, and to their dedication to providing an exceptional customer experience.
On the employee front, the company has received praise for its treatment of staff, although some have criticized the work culture and compensation. This feedback provides valuable insight into the company’s internal operations, which can indirectly impact the quality of service provided to customers.
In conclusion, while Exact Solar has some areas for improvement, the overwhelmingly positive customer feedback speaks to the company’s commitment to delivering high-quality solar solutions and exceptional customer service. Their high rating is a clear indication of their reliability and trustworthiness in the solar industry.
Online Presence and Credibility
Exact Solar has established a strong online presence with a user-friendly, informative website that attracts an average of 10,393 visits per month. This indicator has recently been showing an upward trend and signifies a substantial digital footprint and an ongoing public interest in their offerings.
The company’s website, exactsolar.com, is professionally designed and offers comprehensive information about its services, areas of operations, and certifications. It also provides a platform for customers to request a quote, understand their current energy spending, and learn more about solar power.
In terms of credibility, Exact Solar is a licensed contractor and electrical contractor, assuring compliance with industry standards and regulations. Their A+ rating from the Better Business Bureau (BBB) underlines their commitment to customer satisfaction and quality service.
Their online reputation is further bolstered by impressive customer ratings on various platforms, including a 5.0 average score from 36 votes on energysage.com, a 4.84 average score from 114 votes on solarreviews.com, a 4.9 average score from 10 votes on Yelp, and a 5.0 average score from 66 Google reviews.
On social media, Exact Solar maintains active profiles on major platforms, offering another channel for customer engagement and support:
Their social media presence allows them to share company updates, respond to customer inquiries, and showcase their community involvement and achievements.
In conclusion, Exact Solar’s robust online presence and credibility, coupled with its diverse service offerings and strong customer ratings, make it a reputable player in the solar power industry.
Getting a Solar Quote
Getting a Solar Quote at solarpowersystems.org is an essential step in your pursuit of renewable energy.
We understand that transitioning to solar energy is a significant investment. Hence, we strive to provide you with a comprehensive quote that gives you a clear understanding of the potential costs and savings. Our aim is to equip you with essential insights that will guide you in making an informed decision. By filling out a simple form, you can get a free, no-obligation quote personalized to your requirements. Our quotes are based on exact solar panel systems and include all associated costs, such as installation and maintenance. At Solarpowersystems.org, we connect you with trusted and certified solar installers, ensuring you receive the best possible service and value for your investment. Don’t wait — Get your solar quote today and take one step closer to a sustainable future.
Conclusion
From our thorough review, it’s clear that Exact Solar is a reputable and reliable solar installer with a strong track record. Having been established in 2004, the company has a proven history of providing high-quality solar solutions, including design and installation of residential and commercial solar photovoltaic/electric (PV) systems, solar battery backup systems, generators, and EV chargers. The company’s overall customer rating of 4.9/5 and A+ BBB rating further reaffirm their commitment to excellence and customer satisfaction.
While a few customers have reported minor issues, such as delays in the design and permitting process, Exact Solar’s positive feedback, particularly regarding their community involvement, responsive customer service, professional installation process, and transparent pricing, vastly outweighs the negative.
One key strength is their refusal to subcontract, which ensures that all projects are executed by their experienced in-house specialists. The 25-year warranty they offer for solar panels, small electronic devices, and central power inverters is another testament to their confidence in the quality of their work and their commitment to long-term customer satisfaction.
However, their services are currently limited to PA and NJ, which might not be ideal for potential customers outside these areas. It’s also worth noting that their website traffic has been on a declining trend, which could indicate a need to ramp up their online engagement.
With all factors considered, Exact Solar comes highly recommended for any homeowner or business in PA or NJ seeking high-quality, reliable solar solutions. As always, we encourage you to carry out your own research and obtain quotes from multiple providers to ensure you’re making the best decision for your specific needs. Exact Solar’s high ratings and extensive experience make it a strong contender in the solar industry.
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